The company PwC is looking for a dedicated and professional individual to join its team in Dubai as a Customer Service Advisor Jobs in Dubai. This role is ideal for Emirati Nationals who have a passion for customer service and administrative duties. The position is part of the firm’s Internal Firm Services and is focused on handling reception area activities, ensuring a welcoming environment for visitors and callers. The successful candidate will work closely with various departments to create an efficient and comfortable workspace.
Job Detail:
Company: PwC
Position: Customer Service Advisor
Location: Dubai, UAE
Industry/Sector: Internal Firm Services
Job Type: Full-time
When To Apply: As Soon As Possible
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Customer Service Advisor Job Description:
As a Customer Service Advisor, you will be responsible for greeting and assisting visitors, managing reception area activities, and addressing internal and external inquiries. The you will play a key role in ensuring the smooth operation of the front office, serving as the first point of contact for visitors and callers. The role includes offering administrative assistance to the office team and supporting various office operations.
Qualification and Experience:
Applicants are required to meet the following criteria:
- Educational Qualification: High school certificate (equivalent) or Bachelor degree
- Experience: Minimum of 3 years in a customer service-related role such as front desk or receptionist
- Language Skills: Fluency in spoken and written English; proficiency in Arabic is an advantage, and French is a plus
- Specific Skills:
- Strong organizational skills
- Excellent oral communication and interpersonal skills
- Professional telephone manner
- Team player with a warm, friendly, and professional demeanor
- Basic PC skills (Excel and Word)
- Basic keyboard skills (at least 25 words per minute)
Primary Duties and Responsibilities:
The candidates will be responsible for the following tasks:
- Perform daily tasks efficiently and on time.
- Maintain accurate records and files.
- Assist with customer service or client inquiries.
- Operate office equipment and tools.
- Collaborate with team members.
- Ensure all safety and quality standards are met.
- Complete reports and submit them regularly.
- Manage basic administrative tasks.
- Support the team with any special projects.
- Communicate clearly with supervisors and colleagues.
Salary Detail:
The company offer competitive salary, typically ranging from AED 7,000 to AED 8,000 per month, depending on experience.
How to Apply?
Interested candidates to apply for the Customer Service Advisor Jobs in Dubai, candidates should submit their application via PwC career portal website at https://www.pwc.com/ OR Click Here. Ensure that you meet the eligibility requirements and submit all necessary documents, including your CV and educational certificates.
Conclusion:
In conclusion, this role plays a key part in helping everything run smoothly. By staying organized, working well with the team, and completing tasks on time, we help the company succeed. This is a great opportunity to learn, grow, and be part of a supportive team.